Lamborghini Ohio sold to MAG

http://www.marysvillejt.com/web/index.php?sid=50&id=...



Lamborghini dealership sold
May 08, 2009 at 6:44 am
By MAC CORDELL

Greg Nelson confirmed this morning that Marysville based Lamborghini Ohio has been sold to Midwestern Auto Group.

For full Story see the May 7th edition of the Marysville Journal Tribune.

I wonder if Rick's car, lost in the shop, was part of the deal.

so is this a good thing or bad?

is MAG good or do they suck ass?

and what is poor Rick gonna do about his car and how are they gonna handle it?!?!

I heard the first rumors about this 3 weeks ago. The two service techs at LO, Parker and Eric, will be moving to MAG. Steve Evans, the chief sales guy, may or may not move to MAG. They apparently want him to cover 7 other car lines in addition to Lamborghini.

Not sure if my car will move to MAG or not. Being left behind in the empty LO building certainly won't slow down the rate at which it's currently being fixed. LO apparently has phones that only work on incoming calls; they are incapable (or don't know how) to make outgoing calls. Maybe the people at MAG know how to dial out and I can find out what's going on with my car.

sounds like they knew this was coming and desided to make you MAGs problem

any updates on your car at all since the last or the never ending decisions that go back and forth between everyone?

I've heard MAG is very good with customers, but I have no personal experience with them. And I agree they knew it was coming so they weren't in a rush to fix (Rick?)s car and just let MAG deal with any troubles they have been having. So who knows they could get it fixed very soon if they want to get off on a good note with the lambo customers

Are MAG and LO right next door? I thought they were already the same

No. MAG is in Dublin, just off of I-270. Lamborghini Ohio is in Marysville, about 15 miles further west on Hwy 33.

well your cars about to get 15 miles on it finally
maybe you could fly over there and have the honor of driving your own car

hope they treat you well, it would be nice to have the Ohio option open again and to see this phantom yellow lambo everyone speaks of that suposivly has Honda doors on it!

They got my car put back together on Friday and I got the call today to come get it. They "think" it's shifting better, but they want me to put some miles on it and confirm that it's OK. We'll see. I'm flying over tomorrow (Tuesday) to pick it up.

By the way, Lamborghini Ohio is quickly turning into a ghost town. They couldn't get my car out of the service bay today because their semi trailer was in there getting all the Nelson Auto Group decals removed. And they couldn't clean up or detail my car because MAG came by on Saturday and took all the car cleaning supplies. The service techs are in Boston for training and Steve Evans is the only one home.

Looks like I may be their last customer.

how fitting

Got my car back today. The problem with the transmission is still there - if not worse - after sitting at the dealer for 9 days shy of 6 f---'in months. A total waste of time and money. Kinda weird driving the car - I need to learn how to drive it all over again.

Anyhow. LO is an empty building now. Mine was the last customer car to leave....

Last one out, turn off the lights.

Sorry to hear the car isn't as it should be, Rick. Hopefully this BS will get fixed...soon.

that's rediculous that it's taken that long for basically nothing to get done as far as fixing your car. What exactly happened to it? I remember reading another post about the transmission fluid they put in was wrong or something, and it's the only one to have that problem

Are you kidding me!! So was this your final chance at getting it fixed? If so, will you not be driving as wild and recklessly as you used to?

wtf?!?!?
how in the hell could they give it back with the same problem??

is it back at your house, or did you just pick it up and drop it off at MAG??

maybe a personal visit to Boston is in order, of coarse first class and comped by Lamborghini

It's been a long ordeal, but I still have some hope that Lambo will get the problem fixed.

They do have an interesting way of solving tricky situations like this - the best I can tell, the corporate policy runs something like this:

(1) Test drive the car and tell the customer the problem doesn't exist.
(2) Keep telling the customer this four about 4 weeks, then if the customer still insists that there is a problem, open up the transmission and replace everything that has a part number. This process should take another 4 weeks.
(3) Give the car back to the customer and tell him it's fixed.
(4) If the customer says otherwise, deny that the problem exists and hope he goes away. Repeat for another 9 weeks.
(5) If the customer continues to complain, tell the customer to bring the car back and agree to "look at it again".
(6) Do nothing for about 3 months. Hope the customer forgets he has a car .
(7) When the customer calls asking about his car, do not return the phone call.
(8) If a salesman picks up the phone by mistake when the customer calls, make sure he tells the customer you're "working on it" but haven't been able to "duplicate the problem". If the customer tells you exactly how to recreate the problem - ignore him, or do the exact opposite when test driving the car.
(9) Repeat step 8 until the calls stop or the customer shows up at your door. Only then do you make any attempt to duplicate the problem.
(10) Get the factory rep involved in the decision making. The time zone difference between Boston and Italy is a great way to drag out this process. Make sure it takes at least three days to get a question to the factory rep and allow another week for the response. Only ask one question at a time. For example, "How are you today Guido? and "How's the wife and kids?" should be two separate calls. Do not combine these into one. With practice you should be able to stretch this process out for several months.
(11) Replace what's already been replaced, or replace things that have nothing to do with the customer's problem. If the 3rd gear syncho is still acting up after it was replaced - replace it again. If that doesn't work, replace the reverse synchro and see if that helps.
(12) Repeat step 11 until the dealership goes out of business. Only when the customer's car is the only asset left in the empty building do you give it back to the customer. Tell him the car is "significantly better".
(13) Cover you ears as the customer drives away to muffle the sound of synchro gears grinding.
(14) Congratulations. The problem is no longer yours.

Oh man, sorry about the car but that is the best post ever. You have to post that on Lambo power and Ferrari chat

No. It's intended for the limited audience on this forum. While there is a lot of truth to the post, there was a lot of frustration venting as well.

Underneath all the sarcasm there are some bright spots: Parker Moffit at LamboOhio was the ONLY service tech (out of the 4 that looked at the car) that took the time to duplicate the problem per my instructions. And Jonathan Kirshtein at Lambo America (in Boston) has been in contact with me several times a week to assure me that the problem WILL be fixed. They covered the cost of cracking open the gear box the second time and replacing a bunch of parts - probably setting someone's expense account back to the tune of $10K. And now Jonathan's got to convince Guido to cough up another $31K to send out a completely new gearbox. This is all on a car that's out of warranty.

I'm still 10 to the 10th pissed off about losing out on 6 month's use of the car, but bitching about that isn't going to bring that time back.

thats f*cked up beyond belief!!!

stay quiet till its done then post on Lambo power and be cheerful to MAG for finally fixing it

its sad Lamborghini is treating their customers like Ferrari does

I hate to show my age but back in the muscle car days when you had a problem they couldn't quite solve, the best thing to do was run the sheit out of it until something blew up. It was easy to fix then because it was broken beyond repair. I had a friend with a 426 hemi that was having engine problems and getting a lot of lip service from the dealer so he placed a brick on the accelerator until the engine blew then Chrysler replaced the engine under warranty. Problem solved.

sounds like the logic of american car manufactures lol

sadly, I dont think I like Lambroghini anymore, this was just the icing on the cake.
I still like my car, older ones, modern 6 speed ones, but I no longer have any love for them and they are getting pretty close to caring the same admiration in my heart as ferrari does.


where do I go from here?? Honda and Toyota are great but offer nothing. Porsche is almost as bad as ferrari. Lotus is amazing, but over priced and British shit.
All I can think of is Pagani, and thats a good while away for me
maybe the Catherham can hold me over

*COUGH*Atom 3*COUGH*

The new Atom 3 has a Honda engine.

for a tube of a car with a sourced engine its even more overpriced than a Lotus

great car still

Understood